There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.
So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.
I would be happy to email you additional testimonials if you are interested.
"We actually found John on Yelp and decided to give him a try since he received 5 stars straight on all the reviews. It turned out to be an excellent decision. John is very dedicated, polite, honest, professional, and the best agent we could ever ask for. We got our first home, and a lot of credit should go to John as he made the process very easy for us. He listened to our needs, explained everything in detail, told us ahead of time what we should prepare, and followed up things for us very closely. If you have him, you will have peace of mind, as he is always on top of things. John also helped us find a reliable mortgage banker, helped follow up with the bank, communicated with the sellers about our concerns, located a reliable inspector, offered suggestions for the homeowner insurance, and even offered some suggestions for our remodeling! We literally can't ask anybody better than him. We highly recommend him for anyone who is looking for a home. Get John as your agent!!!" - AP and FZ (First Time Buyer, Yorba Linda)
"As a first-time seller, the whole process to sell a home was a daunting task. Having gone to John F. to list our house and sell it for us, he made every effort to make us as comfortable and knowledgable as possible. Even before we were ready to list our home, he came to us to give us knowledge of where the market and value of the home would be at. From the first to the last step, he was always there to answer any questions and advise us of every aspect of the sale. His consistent hard work and diligence allowed us to sell our home, even through this difficult housing market time. We highly recommend John Fong Homes to those who are looking to buy or sell!!" - PL and ML (First Time Seller, Tustin)
"We were referred by our friend who had bought two properties with John's help. We were looking to buy an investment property in the Chino, Rancho Cucamonga, Ontario areas. We are not very familiar with those areas, so we asked John to come up with a list of properties to see on a Saturday. Almost at the end of that Saturday, John spotted an open house condo which wasn't on our list. Out of curiosity, we went inside and checked it out. It turned out this condo was a very nice place with decent size and condition, spacious and open concept floor plan, and a lot of recent kitchen upgrades!!! Very minimal fixup is required. We eventually bought that condo.
John is very knowledgeable and has helped us through every aspect of the buying process.....from getting an understanding of what we were looking for to taking us to see houses, from offer to financing, from inspection to appraisal, getting quotes on handyman, and finally, tips & techniques on renting it out. In addition, John is very familiar with the market. After our offer was accepted, we were concerned that we offered too much and the chance of renting it. John was very patient in explaining to us and answering the questions. That made us feel comfortable we made a wise and sound investment decision. He helped me offer the price that was right on the appraised value. John was so resourceful that he saved me from making a trip to deliver myself on a weekday an HOA questionnaires to HOA to get it filled out. He always thought of a backup plan. He was always very responsive. He followed through on every key aspect (eg. appraisal, loan approval) to make sure they were done timely. He truly looked out in our best interest.
My overall impression of John is that he is a genuine, practical, resourceful real estate professional. If you want to buy/sell a house, he is the man!!!" - JL and CL (Investor, Rancho Cucamonga)
"First of all, I'm not the easiest client to deal with. I'm skeptical and demanding. John is reliable, not only he patiently responds and follows up on all the questions I have and issues we discussed, he provides honest opinion based on his experience and knowledge. John is very professional.
What touched me the most was that a structural issue was discovered on the home during escrow. The issue was a big one where the deal can be put back on the negotiation table (i.e. negotiate with the seller to lower the price. In this case, the higher the repair the cost, the more power for me to negotiate with the seller.) or break the deal.
Knowing my busy work schedule, I was not able to arrange a contractor to go out to quote on the structural repair in the limited escrow time. John took care of it for me. He had a contractor go out to the house and quote the repair. He was present throughout while contractor inspect/quote the repair. He went through each item listed on the 3rd party Inspector Report with the contractor and made sure contractor included every repair needed. I didn't have to sweat and worry about a thing. Everything was taken care of for me!!!
He's like a real estate angel descended from the sky! :D
John went the extra mile to service his buyer. Because of his diligent help I was able to close my house in a timely manner. I had referred him to several of my friends. JOHN IS AWESOME!" - JC (Buyer, Costa Mesa)
"I would like to appreciate your professional service and kind help on purchasing my property in Irvine. I knew it is tough job as I am outside of USA and stay in Shanghai, China. As the time and space difference, I cannot understand USA property market very well and also cannot take a look the targeted properties on site. Under your help, I successfully brought the property in Irvine. I am very satisfied with your professional service and suggestions and the facts tell me I made the right decision on property and broker selection. You made the important role for my decision.
I remembered that you help me to provide a lot of detail information of several properties and make the professional analysis for me. You spent much time on site and took video and pictures for me as well as provide detail explanations on market dynamic, regulations, the benchmark analysis etc. When I landed in LAX, you drove me to look for properties in raining day and at the night to catch up my tight schedule. When the bank made some mistakes on my credit report, you spent a lot of time to write e-mail for every detail to convince them for my benefits. When I cannot install the curtain on site for my new property, you took the additional responsibility to install the curtain for me without charging me. It is great helpful for me to rent out my property successfully. I trust you and would like you to be my property rental management agency.
As you possess the solid experience, professional knowledge, strong responsibility and hardworking, I do believe you provide excellent service for every customer and blooming business in future!" - JC (Overseas Investor, Irvine)
"John was our real estate agent for our first home which just closed escrow today. It was a difficult process to purchase our home prior to meeting John because we were outbid on other homes about 4 times!
It was such a blessing to have him as our agent. We were impressed with John's wealth of experience, quick response to all questions asked, and thoroughness from beginning to end. Above all he is a genuine caring guy who wants to help you get the home that you deserve! Thank you, John!" - CL and SC (Buyer, Yorba Linda)
"John Fong is a top notch agent. He listened to my concerns and I really felt like he made it a priority to get me into the right place and not just any place. We had searched for a year before finding the property I would ultimately call home. John’s patience and dedication during this process really impressed me. I have used 2 agents in the past previously and John is in a whole other class. John’s knowledge of the industry and locales helped prevent me from making some bad choices and his recommendations led to my offer getting accepted on a difficult REO property. The escrow was quite eventful with numerous hang-ups, but thanks to John we closed it on time and with minimal headaches from my end.
I was so impressed with John’s ethic and dedication that I also used him on a short sale of another property and it could not have gone smoother in my opinion. I highly recommend John for anyone looking to buy or sell. You will not be disappointed." - CK (Seller, Diamond Bar)
"We are out of state investors looking for investment properties in CA. He is a one stop property manager/agent and goes the extra miles for his clients. Being an investor himself is very helpful for us as we can use him as a sounding board. He made the process very easy for us, we did not need to come to California to buy the property. He got us all the information we needed including taking pictures of the properties and surroundings. He took care the headaches for being out of state investors. He helped us find an excellent contractor, managed the renovations, and helped find good tenants in 4 days! He is also very trustworthy. He does not make up stories, but instead tells us if he didn't know the answers to our questions. But he always would find the answers afterwards. We will definitely use him again for our next property purchase and/or sale and recommend him to our friends and family." -SS (Investor, Chino)
"I was referred to John Fong by my cousin. As a first time buyer I was scared and confused, John was able to explained and narrowed down the areas that I should focus on. The listing tool he gave me was very helpful in searching for my dream house. We're able to find the house we want in the second viewing and made an offer on it. Although there's multiple cash offers on the table for the seller, John was able to convinced them to sell it to us. He's very responsive and keep me updated about the negotiation. John's assistant Lydia always stayed on top of our paperworks and made sure everything is signed and turned in on time. We're very thanksful for John's professionalism and advices. We will definitely use him again in the future. " - JW and HW (First Time Buyer, Tustin Ranch)
"I have been living in China for a couple of years, last August when my husband and I decided to purchase a home in Chino Hills for our future use after we would go back to the states, John helped us not only found a very nice house but also settled a home loan for us. John introduced us a very great loan officer who were able to found us a lender lending to overseas clients, and got us a great rate. During the process, John was highly involved and working closely with the loan officer to work out my loan which was not an easy task due to complicated approval process, but he help me make the process very smooth. At one point we were almost lost the chance to get the loan, but he went extra miles and work out a plan with the loan officer eventually got us the loan. I really appreciate his efforts and professionalism, I remember he mentioned he had lost sleeps at night because of my loan.
Since we were not there while looking for properties, John took pictures of the houses for us and commented with pros and cons, helping us make a better decision. He responded emails quickly and gave us alot of professional suggestions, and arrange us the dates to go to California to sign the loan documents while I told him I only got 1 week off from work, minus the days flying back and forth from China, only leaving four days to finish the signing. John managed to closed everything within the time frame.
"We had a great experience dealing with John as our agent in buying our first home. What we appreciated about the experience is, he wasn’t pushy when we told him we were timing the market for a later date. When that time came up, he diligently searched in the city of our choice. Also, John searched for prospective homes within our specified price range and amenity requirements so as not to waste time. We actually bought the first home he showed us and we are very happy thus far. We would highly recommend John to represent your needs to purchase a home!" - AC and TC (First Time Buyer, Ladera Ranch)
"The service and personal attention we received from John Fong, of Cornerstone Real Estate, was exceptional.
My husband and I had been looking for a property to lease for nearly two months, but were having a difficult time finding a property that would work for our young family. We saw a “For Lease” sign in the window of a property, and decided to call the number on the sign. That was our introduction to John.
He was very accommodating when scheduling a time to come out and show us the property. While showing us the property, John took the time to get to know who we are as people, in order to better determine whether or not we would be a good fit for his clients, the property owners. He worked closely with us throughout the application process, and was very good about following through and responding to e-mails, text messages and phone calls. He sat and walked us through all of the leasing contracts, making sure we understood what we were signing.
We were thoroughly impressed with how he was able to maintain a high level of professionalism, while still being very personable and kind. He was even wonderful with my young children, who liked him immediately.
I would definitely recommend John’s services to family and friends, and look forward to doing business with him again in the future." - KL and HL (Renter, Tustin Ranch)